Privacy Policy

Effective November 15, 2026

Refresh Mobile Car Detailing LLC (“Refresh Mobile Detailing,” “we,” “us”) provides mobile car detailing in Austin, Texas and nearby cities. This policy explains what information we collect, how we use it, and your choices.

Information we collect

  • Contact details you give us: your name, phone number and email address when you request a quote, book, or contact us.
  • Vehicle and service details: your vehicle make, model and size, your service address, and your preferred date and time.
  • Payment information: deposits and payments are processed by Square. We do not see or store your full card number.
  • Messages: the text messages and emails you exchange with us.
  • Website data: basic technical data such as browser type and pages visited, collected through our website and booking tools.

How we use it

  • To send your quote, answer your questions and schedule your detail.
  • To take your deposit and process payment.
  • To text you about your request, including pricing, booking links, follow-ups and confirmations, when you have agreed to receive texts.
  • To improve our service and keep records required by law.

Text messaging

When you check the consent box on our quote form and give us your mobile number, you agree to receive text messages from Refresh Mobile Detailing about your quote request, pricing, booking links, follow-ups and booking confirmations. If you check the separate marketing box, you also agree to receive promotional texts such as offers and discounts. Consent to texting is not a condition of buying any service.

  • Message frequency varies. Message and data rates may apply.
  • Reply STOP at any time to stop receiving texts. Reply HELP for help.
  • We do not share your mobile phone number, or your text-message opt-in and consent, with third parties or affiliates for their marketing or promotional purposes.

Who we share information with

We share information only with service providers who help us run the business, such as our booking and messaging platform, our payment processor (Square) and our email provider. They may use it only to provide services to us. We do not sell your personal information. We may also disclose information if required by law.

How long we keep it

We keep your information as long as needed to provide our services and meet legal and accounting obligations, then delete or anonymize it.

Your choices

You can opt out of texts by replying STOP. You can ask to see, correct or delete your information by contacting us. We will respond within a reasonable time.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Changes and contact

We may update this policy and will post the new effective date here. Questions: see contact details below.

Refresh Mobile Car Detailing LLC, Austin, TX. Phone 512-757-9604. Email [email protected].